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Saving Time & Reducing Waste With Water-Activated Tape Dispensers

Case Study: Manufacturer


Rapidly growing demand was the sign that a general manufacturing company near London, Ontario needed to make a change. Hand-taping boxes was slow and provided an ineffective seal – and it wasn’t going to work for them anymore.

In order to get the help they needed, a Crawford Packaging Specialist was brought in. After a thorough assessment, the Specialist recommended Better Pack Automatic Water-Activated Tape Dispensers as a part of the Tape It Right program. Not only would automation make the packaging process faster and more efficient, but the use of WAT would ensure a more effective seal.

Knowing that this solution would work, the Specialist offered a trial unit and WAT samples to the manufacturer to test. After a short time with the product, productivity and efficiency rose while waste and labour went down. That meant a better final product for their customers at a lower price for the manufacturer.

hands of a man sealing cardboard box with hand taper


A general manufacturer near London, Ontario had an existing, inefficient process for the packaging and sealing of boxes. Using as much as 5 strips of hand tape at a time – risking damaging the boxes and product every time – the company was wasting labour and missing out on savings. 

person sealing carton with printed water-activated tape and Better Pack 555e Automatic WAT Dispenser


A Crawford Packaging Specialist went on-site at the general manufacturer’s shipping facility to assess the situation. It was clear that with the rapid growth of the company and increasing demand they were facing, the current method wasn’t sustainable.

To fix the issue, the Specialist knew that the customer needed the Tape It Right program. By using Better Pack Automatic Water-Activated Tape Dispensers, the company had the potential to save tape, time, and money. The Specialist set the manufacturer up with a trial unit and tape samples to help them experience the difference that this new process could make.


Tape It Right Program

Tape It Right audits and reviews existing case sealing practices and equipment. This program will improve sealing efficiency through the identification and standardization of case sealing practices. The Tape It Right program has been able to help businesses save up to 30% on their annual carbon sealing costs.

The Better Pack 555e is an electric water-activated tape dispenser was made for fast-paced shipping and packaging environment. With a voltage of 115V. and 1,000 ft. roll tape capacity, the Better Pack 555e works harder with fewer changeovers.


After being introduced to the Tape It Right program and making the change over from hand taping to automatic WAT dispensers, the manufacturer has seen big changes in their final product. Their use of tape is down from 5 strips to 1, the WAT provides a more secure seal to protect against theft and damage, and the time to tape has been drastically reduced.

icon of garbage can in blue

Reduced Waste

The Better Pack 555e has provided a more accurate way to seal boxes. When hand-taping, it was taking the manufacturer as much as 5 strips to provide a seal that would stay. The Better Pack allows for a one-strip seal, and the WAT gives a lasting hold that can stand up to the shipping process.

icon of solid blue speedometer

Increased Throughput

To keep up with the manufacturer’s growing demand, the need for a quicker process was high on their list. Thanks to the Better Pack 555e, the time used to seal boxes has been cut down. That means that their ability to fulfill orders has become a more reliable and consistent process.

icon of solid blue piggy bank

Reduced Labour

Because the Better Pack 555e has a capacity for 1000 ft. rolls, it’s allowed the manufacturer to keep production moving longer with fewer breaks for roll changeover. Compared to the old, hand-taping method, this new system has made the use of labour more efficient.

Crawford Packaging is a full-service packaging company located in London, Brampton and Waterloo, Ontario. From packaging to packaging equipment, installation and upgrades, and in-person equipment training and repair, we're focused on your business success every step of the way.